Total: €0,00
Total: €0,00

Shipping policy

Shipping Policy

Thank you for visiting and shopping at EBRIGHTER.COM. Following are the terms and conditions that constitute our shipping policy.

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment methodEstimated delivery timeShipment cost
Standard3-5 business days15 EUR
Two Days2 business days25 EUR

* Two Days is an an effort to improve shipping, it is not a hard commitment. There are other factors that could impact.

Delivery delays can occasionally occur.

Shipment to P.O. boxes

EBRIGHTER.COM ships to addresses within Europe and the U.S.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

EBRIGHTER.COM is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

EBRIGHTER.COM is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently ship within Europe and the U.S.

Returns Policy

Please send a mail to [email protected] if you want to return a product that is unopened, opened products we will not return. Due to the nature of the products opening the package will spoil the contents and cannot be returned. If you do not agree with our return policy do not order our products (we are very strict with this).